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  1. IRONMAN Help Center
  2. North America

North America

Browse support articles & categories for the North American region of IRONMAN Store.

General Questions

  • Contact Us
  • How Do I Use The 'Buy It Now' Button?
  • Do I Have To Pay Sales Tax?

Account Management

  • Is My Information Secure?

Order Management

  • Can I Change or Add To My Order?

Shipping

  • How Do I Get Free Shipping?
  • How Do I Track My Order?

International Orders

  • What Countries Do You Ship To?
  • How Do I Track My International Order?
  • Duties & Taxes On International Orders
  • Who Is Globalshopex?

Returns & Exchanges

  • How Do I Return Something?

Discounts & Promotions

  • Promotion Exclusions
  • Free Gifts With Purchase
  • Promotional Codes
  • Sale vs. Clearance

Active.com Purchases

  • Active.com Shipping
  • Race Registration Edits, Payments, & Finish Line Tees
  • Finisher Pix
  • Pre-Paid Medal Engraving
  • Registration Event Backpacks
  • Registration In-Training Apparel

VR Medals & Bundles

  • VR Cutoff & Shipping Dates
  • IRONMAN VR Support
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